<userfeedback signature="JgC7WoYhXhHhoirhWKo3Ouf52mbvXTu8LUGCMY/FihPfRkN+Ebm0KfjcEEwk1RawTizKwbUlaH1CO+7RECUP4E2rqvwBb4xaCE9VhI7MLM1W7GjluL0g1H/MbRcm+QniqmUwTAC+7X+6fLq6G1xY+nUAWgGXKK/87FKxfVOH+nt8ukNRd9ux99D/FGogJBwJe/oGbIYr99388XxrQUbg33ARahMO623OTPwir6YOI2A2cTtlp6QOgbbE5jkDi9OqpXk3Cd6Xxkk1K1natMcj+yKfL6dfaKJRJM5Ah8YwXOEqVMdwzkwZHmSEPZMJ2BeLL4OdAsTqbSGambXQmE1/og==">
	<category id="1" text="Sign in to Messenger">
		<sub id="0101" text="Cannot sign in into Messenger"/>
		<sub id="0102" text="I am using a VPN/Firewall, but cannot sign in into Messenger"/>
		<sub id="0103" text="Messenger gets disconnected on its own"/>
		<sub id="0100" text="Another problem not listed above"/>
	</category>
	<category id="2" text="Messaging">
		<sub id="0201" text="I cannot send or receive IMs"/>
		<sub id="0202" text="My IMs are being dropped"/>
		<sub id="0203" text="My friends&apos; status does not show up correctly on my messenger list"/>
		<sub id="0204" text="Conference issues"/>
		<sub id="0205" text="I cannot send or receive SMS messages"/>
		<sub id="0200" text="Another problem not listed above"/>
	</category>
	<category id="3" text="PC-PC Voice Calls">
		<sub id="0301" text="Cannot make pc-pc call"/>
		<sub id="0302" text="Call ended on its own"/>
		<sub id="0303" text="One way audio"/>
		<sub id="0304" text="Clicks, cuts, static and feeble voice"/>
		<sub id="0305" text="Call button is always grayed out"/>
		<sub id="0300" text="Another problem not listed above"/>
	</category>
	<category id="4" text="PC-Phone Calls">
		<sub id="0401" text="Signed up, but cannot make Phone-Out calls"/>
		<sub id="0402" text="Clicks, cuts, static, echo or feeble voice"/>
		<sub id="0403" text="No ring when I call"/>
		<sub id="0404" text="Cannot receive Phone-In calls"/>
		<sub id="0405" text="Ran out of balance even though I did not use it"/>
		<sub id="0400" text="Another problem not listed above"/>
	</category>
	<category id="5" text="Voice Mail">
		<sub id="0501" text="I don&apos;t see any voice mail in my call log"/>
		<sub id="0502" text="I cannot listen to voice mail even I click on it"/>
		<sub id="0503" text="When I call my Phone-In number, it does not go to voice mail"/>
		<sub id="0500" text="Another problem not listed above"/>
	</category>
	<category id="6" text="Plug-in">
		<sub id="0601" text="I cannot load, unload or delete Plug-in"/>
		<sub id="0602" text="I am having problems with a specific Plug-in"/>
		<sub id="0603" text="Plug-in Gallery issues"/>
		<sub id="0600" text="Another problem not listed above"/>
	</category>
	<category id="7" text="File Transfer">
		<sub id="0700" text="Another problem not listed above"/>
	</category>
	<category id="8" text="Photo Sharing">
		<sub id="0800" text="Another problem not listed above"/>
	</category>
	<category id="9" text="Others">
		<sub id="0901" text="Messenger crashes"/>
		<sub id="0902" text="Webcam"/>
		<sub id="0903" text="Display Images"/>
		<sub id="0904" text="IMVironments"/>
		<sub id="0905" text="New email notification does not show up correctly"/>
		<sub id="0900" text="Another problem not listed above"/>
	</category>
</userfeedback>
